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2017 CLEAR Conference

The Coalition of Law Enforcement and Retail was formed in November 2008 by a group of Law Enforcement and Retail Loss Prevention professionals that saw the need for the formation of a partnership. The following are the goals and objectives to this partnership: To encourage mutual cooperation between all law enforcement agencies and retail corporations throughout the … Read more

He Said. She Said. Now What?

By Dave Thompson, CFI The daunting task of investigating a harassment claim is one that is faced by many human resources and employee relations professionals on a daily basis.  The difficulties with these types of investigations are countless and include the lack of evidence, reliance on hearsay and emotional impact on all of those involved.  … Read more

The Seven Basic Emotions: Do you know them?

Originally posted on Humintell’s website Humintell’s scientifically validated, emotion recognition training tools feature images of individuals portraying the 7 basic emotions: Anger, Contempt, Fear, Disgust, Happiness, Sadness and Surprise. But what exactly are basic emotions and where do other emotions such as shame, guilt and pride fit in? Read on to learn more… Basic emotions are emotions that … Read more

The Eye Contact Myth

Originally Posted on Humintell’s Blog Section According to social psychologist and microexpressions expert Dr. Mark Frank, eye contact (or lack of) is “one of the most misunderstood aspects of deception”. Many videos, articles, and newscasts suggest that a person’s eye contact and/or eye gaze often times has a hidden meaning: Looking up to the right … Read more

Tools of the Trade: Mastering Each Method

By Dave Thompson, CFI When it comes to home improvement or fixing a car we all are well aware that multiple tools are needed to get the job done efficiently and effectively.  Using the wrong tool may delay the process or result in even further damage.  This same rule applies to interviewing methods, an important … Read more