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He Said. She Said. Now What?

By Dave Thompson, CFI The daunting task of investigating a harassment claim is one that is faced by many human resources and employee relations professionals on a daily basis.  The difficulties with these types of investigations are countless and include the lack of evidence, reliance on hearsay and emotional impact on all of those involved.  … Read more

The Seven Basic Emotions: Do you know them?

Originally posted on Humintell’s website Humintell’s scientifically validated, emotion recognition training tools feature images of individuals portraying the 7 basic emotions: Anger, Contempt, Fear, Disgust, Happiness, Sadness and Surprise. But what exactly are basic emotions and where do other emotions such as shame, guilt and pride fit in? Read on to learn more… Basic emotions are emotions that … Read more

The Eye Contact Myth

Originally Posted on Humintell’s Blog Section According to social psychologist and microexpressions expert Dr. Mark Frank, eye contact (or lack of) is “one of the most misunderstood aspects of deception”. Many videos, articles, and newscasts suggest that a person’s eye contact and/or eye gaze often times has a hidden meaning: Looking up to the right … Read more

Tools of the Trade: Mastering Each Method

By Dave Thompson, CFI When it comes to home improvement or fixing a car we all are well aware that multiple tools are needed to get the job done efficiently and effectively.  Using the wrong tool may delay the process or result in even further damage.  This same rule applies to interviewing methods, an important … Read more

The Zellman Group’s NLEOMF Sports Auction at NRF

Don’t forget to visit The Zellman Group’s annual sports memorabilia auction at this year’s NRF PROTECT! All proceeds go to the National Law Enforcement Officers Memorial Fund. This year they are auctioning off signed Kevin Durant authentic Golden State Warriors jersey, signed John Elway authentic helmet, signed Mike Tyson boxing glove, and many more. Come … Read more

Maximizing Mentorship

By Michael Reddington, CFI Heavy lies the crown.  Success brings many rewards and many responsibilities.  One of the greatest responsibilities your success bestows upon you is passing everything you’ve learned on to others who are eager to develop their careers.  The very best leaders don’t see the next generation as a threat, withhold information and … Read more

Top 10 Reasons for Becoming an IAI Member

By David Zulawski, CFI, CFE As the International Association of Interviewers (IAI) enters its 5th successful year, I find myself reflecting upon the many questions I have been asked about the IAI, and the value it brings. Said differently, over the years several interview and interrogation professionals had asked me what value an IAI membership … Read more