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Managing Your Emotions During an Interview

By Chris Norris, CFI Emotions can run the full gamut for both parties involved in an investigative interview.  Both the interviewer and the subject may feel the push and pull of a wide range of emotions.  From happiness to sadness, fear and surprise, disgust, anger and even contempt, the interview process can produce the ebbs … Read more

Search for the Truth: 4 Phases of Interrogation

Obtaining the truth during interrogations is crucial to solving cases and charging suspects, but the process is dynamic and ever-changing. To succeed in the interrogation process, interrogators must learn their craft, understand the process of obtaining the truth, and prepare for success. What should I consider before beginning the interrogation? Interrogators must make several determinations … Read more

CONTROLTEK Awards CFI Scholarship

IAI’s sponsor, CONTROLTEK, has recently awarded a CFI Online Prep Scholarship to one of their retail partners.  Congratulations from IAI to the recipient of this scholarship! Since 1976 CONTROLTEK has been delivering unique products and solutions to the cash-transfer and asset protection industries to address specific business challenges.  The company has grown steadily based on … Read more

Rocateq Rocks Without the Roll

Top 10 Reasons to Choose Rocateq’s Cart Containment System The Problem Shopping carts are frequently used by shoplifters to steal massive amounts of merchandise in a single store visit. They fill up the cart with high-valued merchandise, then simply walk right out the front doors. According to one statistic, the average loss retailers incur for … Read more

The Threat of ORC and How Building Police Relationships Can Help

This October, The Zellman Group sponsored and attended the Annual International Association of Chiefs of Police (IACP) Conference and Exposition and attended the Major Cities Chiefs Police Association in San Diego, California. The IACP Annual Conference and Exposition is the largest gathering of police officers in the United States. Currently the IACP has over 20,000 … Read more

Take 2: Lessons Learned in the Interview Room

By:  Dave Thompson, CFI We’re human and we all make mistakes.  It’s inevitable.  At some point in your investigative career you’ll find yourself making a mistake during the interview process.  Many times the person you are interviewing will be unaware of the mistake, but it’s always a good idea to keep a mental record of … Read more