Framing a Reciprocal Interview

Originally posted on Humintell’s website on March 19th, 2018 ( What is the impact of offering an interviewee a bottle of water? This seemingly innocuous question actually delves into major questions both with regard to communication but interviewing techniques more specifically. By looking at this basic question in a recent study, Humintell’s Drs. David Matsumoto … Read more

Whose Side Are You On?

By Dave Thompson, CFI Change.  A scary word, and a difficult concept to grasp for many.  Scarier and more troubling are the following reactions we often hear to a suggestion of change: “If it ain’t broke, don’t fix it” “But that’s the way we’ve always done it” “I’ve been doing this for (X) amount of … Read more

I’m WZ Trained – What’s Next?

By Shane Sturman, CFI, CPP One of the most common questions we get at our training seminars on Interview & Interrogation Techniques is: “What’s next?” This is a great question considering attendees just sat through at least a 16 hour program packed with an enormous amount of content. This highly educational information certainly increased the … Read more

Ready to Interrogate? Don’t Bet On It!

By Dave Thompson, CFI You flop the straight flush and the player before you raises into you. You hide your reaction attempting to contain your excitement about your pending payday as it is almost as sure a bet as the sun rising in the morning. As the play continues and your anticipated winnings lay scattered … Read more

Are You Ready?

By Dave Zulawski, CFI, CFE The New Year is a time for resolutions; where we try do something a bit better than last year. Making a small change which enables us to be prouder of who we are. So I would ask you to think about how you handle and resolve investigations. Last year we … Read more

4th Quarter Playbook

By Wayne Hoover, CFI While a football game can take only 60 minutes of actual playing time, the preparation for such a game takes 12 months of hard work. There are a lot of similarities between a game and life. Just like in the game, we are committed to winning. Not just you, but your … Read more

So Many Cases, So Little Time

By Tom McGreal, CFI Investigators often carry heavy caseloads and have minimal time to conduct extensive interviews. Pressures to complete their assignments come from a variety of directions including supervisors, the media, the public and often the victim or their family. Internal pressures, often a desire to be successful, may also be a factor. Due … Read more